This course is intended for senior IT support professionals, consultants, network architects, and system engineers who are responsible for deploying and configuring Microsoft Operations Manager 2000.

This course provides students with the knowledge and skills necessary to deploy and implement Microsoft Operations Manager 2000. The course provides the necessary knowledge to implement product specific management agents and will skill students in configuring alert, event, and performance processing rules; monitoring common and complex network scenarios; creating a highly reliable monitoring system; and using predefined reports.

At Course Completion

At the end of the course, students will be able to:

Identify the features of MOM 2000 that support operations management.
Identify a MOM deployment that provides a distributed operations management solution.
Perform a custom installation according to specified configurations and prerequisites.
Install and configure agents.
Use MOM groups to apply processing rules for events.
Create alert, event, and performance processing rules.
Plan and configure MOM for complex situations.
Use predefined reports to view collected data and provide access to reports through a Web interface.

Course Outline

Module 1: Introduction to Operations Management

The following topics are covered in this module:

Lessons

Operations Management Overview
MOM 2000
MOM Events

At the end of this module, you will be able to define operations management, and describe the features of MOM 2000 that support operations management.

This includes:

Defining operations management.
Describing MOM 2000.
Defining business requirements for MOM 2000.
Describing the MOM 2000 feature set.
Describing events and event processing.
Describing management packs.
Comparing MOM and Microsoft Systems Management Server (SMS).

Module 2: MOM Components

The following topics are covered in this module:

Lessons

MOM Architecture
Business Logic Components
Data Components
Presentation Components
Configuration Groups

At the end of this module, you will be able to understand a MOM deployment that provides a distributed operations management solution.

This includes:

Describing the architecture of MOM.
Describing the components of MOM.
Describing configuration groups.

Module 3: Installing MOMThe following topics are covered in this module:

Lessons

System Requirements
MOM Service Accounts
Installation Scenarios
Post-Installation Tasks
Uninstalling MOM

At the end of this module, you will be able to perform a custom installation according to specified configurations and prerequisites.

This includes:

Identifying the hardware and software requirements of a MOM installation.
Identifying the service accounts required by a MOM installation.
Using the Verify Prerequisites tool to ensure that your system meets MOM's requirements.
Identifying the different types of MOM installation that are available.
Installing MOM.
Performing any post-installation steps required.
Describing the process for uninstalling MOM.

Module 4: Installing Agents

The following topics are covered in this module:

Lessons

Introduction to Agents
Installing Agents
Configuring Agents

At the end of this module, you will be able to install MOM Agents.

This includes:

Describing the function of agents.
Planning an agent installation.
Installing agents.
Pushing agents to monitored systems.
Configuring agents
Uninstalling agents

Module 5: Using MOM Groups

The following topics are covered in this module:

Lessons

Introduction to MOM Groups
MOM Providers
Processing Rules
Notification Groups

At the end of this module, you will be able to use MOM groups to apply processing rules for events.

This includes:

Defining and creating computer groups.
Defining and creating providers.
Defining and creating processing rules and processing rule groups.
Using notification groups to send e-mail.

Module 6: Processing Events

The following topics are covered in this module:

Lessons

MOM Event Processing Rules
Types of Event Processing Rules
Types of Responses for Event Rules

At the end of this module, you will be able to create event processing rules.

This includes:

Creating and managing event processing rules.
Using filtering to reduce the number of events processed.
Using event processing rules to respond to types of events.
Using custom scripts to respond to events.

Module 7: Alert Processing Rules

Lessons

MOM Alert Processing Rules
Creating Alert Rules
Responding to Alerts

At the end of this module, you will be able to create alert processing rules.

This includes:

Defining alert processing rules.
Creating alert processing rules.
Determining responses available to alerts.

Module 8: Performance Processing Rules

The following topics are covered in this module:

Lessons

MOM Performance Processing Rules

At the end of this module, you will be able to create Performance Processing Rules.

This includes:

Defining performance processing rules.
Creating measuring rules.
Creating threshold rules.

Module 9: Complex Configurations

The following topics are covered in this module:Lessons

Common Enterprise Management Scenarios
Highly Reliable Monitoring Systems
Database Maintenance

At the end of this module, you will be able to configure MOM in complex situations.

This includes:

Describing common enterprise management scenarios.
Creating highly reliable monitoring systems.
Maintaining the MOM database.

Module 10: Using Reports

The following topics are covered in this module:Lessons

Introduction to Reports
Long-term Availability of Data

At the end of this module, you will be able to use predefined reports to view collected data and provide access to reports through a Web interface.

This includes:

Describing reporting requirements.
Using predefined Access 2000 reports.
Creating HTML reports.

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