80736: Microsoft Dynamics CRM 2016 Online Deployment (1 Day)
Description
This Instructor-led course describes the techniques required to deploy and manage Microsoft Dynamics CRM Online.
This course helps prepare you for exam MB2-710.
MB2-710 Microsoft Dynamics CRM Online Deployment Certification Exam
Module 01: Getting Started
- Accessing Microsoft Dynamics CRM Online
- Licensing Plans
- Plan a Deployment
- Import Data
Test Your Knowledge Module 1
Module 02: Manage Online Subscriptions
- Sign-up for a Subscription
- Manage Users
- User Account Synchronization
- Microsoft Online Services Administrative Roles
Test Your Knowledge Module 2
Module 03: Manage Online Instances
- Overview of Instances
- Tenant Considerations
- Manage Storage
- Manage Administrative Email Notifications
Test Your Knowledge Module 3
Module 04: Manage Online Updates
- CRM Online Update Policy
- Approve Updates to CRM Online
Test Your Knowledge Module 4
Module 05: Related Online Services
- Exchange, Social Engagement and Marketing
- Parature, Yammer and SharePoint
- OneNote
- Telephony
- Office Groups
- Office Delve
- OneDrive for Business
Test Your Knowledge Module 5
Module 06: Microsoft Office Outlook
- Overview of Microsoft Dynamics CRM for Outlook
- Configure Microsoft Dynamics CRM for Outlook
- Synchronized Fields
Test Your Knowledge Module 6
Module 07: Configure mobile devices
- Mobile Device Apps
- Configure Entities for Mobile
- CRM App for Outlook
Module 7 Practice
Configure entities for mobile apps
Test Your Knowledge Module 7
Module 08: Email Processing
- Email Processing Options
- Email Tracking and Correlation
- Mailbox Monitoring
- Synchronization Methods
Module 8 Practice
Set default synchronization method
Review approval settings
Test Your Knowledge Module 8
Module 09: Server-side Synchronization
- Overview of Server-side Synchronization
- Configure Server-side Synchronization
- Set up a Forward Mailbox
- Test Email Configuration
Module 9 Practice
Module 9 – Server-side Synchronization
- Configure forward mailbox record
- Review alerts
Test Your Knowledge Module 9
Module 10: What Next?
- Customizations
- Customization Tactics
- Resources
Module 10 Practices
Practice 10.1: Customize the account entity
Module 10 Test Your Knowledge Questions