Microsoft Certified Business Specialist: Dynamics CRM 4.0 Applications

To achieve this certification you must pass the designated exam. You can help prepare for the exam by attending the course listed.
Certification Exam
MB2-632 Microsoft Dynamics CRM 4.0 Applications
Authorized Courses
(click course title for outline & dates)
8913: Microsoft Dynamics CRM 4.0 Applications (3 Days)
This three-day course explores the Microsoft Dynamics CRM application from a user's perspective. Application functionality covered in the course includes Sales Management, Marketing Automation, Service Management and Service Scheduling.